Maintenance & Service Packages
ProServ Basic Plus
The standard package for total reliability ProServ Basic Plus offers your ROLAND press and its optional Manroland systems the highest availability.
ProServ Basic Plus offers your ROLAND press and its optional Manroland systems the highest availability including:
- Detailed analysis on the current condition of your press, its optional systems and safety devices.
- Detailed information on the technical condition of your press.
- High productivity, reliability and quality through regular maintenance.
- Professional recommendations for increased press performance.
- Safety checks for the press operator(s)
ProServ Comfort 360°
Access to the global service network and telephone support network. ProServ Comfort is the “comfort package” for your press with access to the service network and our TeleSupport Center specialists.
- Detailed analysis on the current condition of your press, its optional systems and safety devices.
- Detailed information on the technical condition of your press.
- The highest productivity, reliability and quality through regular maintenance.
- Extended on-call duty and diagnostics services via TelePresence
- Professional recommendations for increased press performance.
- Safety checks for the press operator(s)
ProServ 360°
The evolution of excellence continues with the partnership of ProServ 360° and the ROLAND 700 Evolution.
Optimizing efficiency, it provides press owners with maximum performance, defined cost of ownership and a faster return on investment. Manroland’s newly enhanced ProServ 360° Performance is an integrated, 24-month partnership program to ensure maximum machine stability and productivity for owners of the ROLAND 700 Evolution.
The ProServ maintenance package includes extended service for the first two years of operation, with two full inspections of motors, main drive, pumps, blowers, dryer and spray-powder components.
ProServ 360° incorporates Telepresence – with remote diagnostics for greater efficiency in troubleshooting, proactive SMART services and an inbuilt Maintenance Manager to relieve operators of routine maintenance tasks. The 24/7 TeleSupport Centre (TSC) provides 6 routine remote check-ups, free fault diagnosis and report creation with analysis of errors documented in detailed overview.
Five Productivity Analysis modules deliver monitoring and analysis of press productivity with OEE and KPI reports and performance benchmarks, if desired.
Commenting on the benefits of ProServ 360°, Mr. Vincent Tillemans, Head of Aftermarket, Manroland Sheetfed said: “Efficiency and ‘future proofing’ are at the heart of ProServ 360° which adds maximum value to a customers’ offering to provide press owners with maximum press performance, defined cost of ownership and a faster return on investment.”